Terms & Conditions

Terms & Conditions - Summary





a) Vehicles will not be rented out to underage individuals below the age of 23 years.


b) A valid driver’s license has to been held for at least two years.


c) Vehicles are not allowed not leave Zambia unless approved by FairCar.





FairCar rents out its vehicles at a daily charge. This fee will vary according to the type of vehicle required by a client. The minimum charge will be based on one calendar day and not 24hrs. Days for which the car is rented out are counted starting from the first calendar day when the car is collected. This is regardless of the time the car is collected on the first calendar day unless the rental period is no longer than 3 hours. In the latter case the charge is 50% of a full day`s charge.






a) In order to make a binding reservation, a 50% down payment is necessary. If the client pays the full balance upon making a reservation, a discount of 5 % will be granted. Otherwise full balance plus a security deposit is to be paid upon collection of car.


b) Any cancellation of the vehicle`s reservation will result in a 50%-fee of the total quote if the rental is cancelled within 48hrs before the sheduled pick-up. Regardless of that, a service fee of 20$/200K will be charged.






a) The actual cost of the car rental is subject to the type of vehicle and the duration of the rental.


b) Mileage is granted unlimited. In case of long-term hire there might be an extra charge on the mileage depending on the overall distance of the hire.


c) Vehicles for rent outside Lusaka including a chauffeur driven will attract a driver`s allowance of 40$/400K per day . Drivers shall be given at least one hour of rest after a max. of 4 hours driving and shall be given 5 hours rest after any eight hours period of driving is completed. If a driver is requested inside Lusaka, the daily allowance is 9$/90K per day.


d) All toll gate charges and penalties are borne by the client.




a) Clients are expected to inspect the car for any damages/abnormalities before collecting the car. Such inspections should be done in the presence of both the client and FairCar representative. Any abnormalities /damages should be noted and both the client and the FairCar representative should sign on the inspection form.



b)  Fuel is the client's responsibility. FairCar reserves the right to provide the car with or without fuel depending on circumstances. In the event that fuel is provided the client is expected to return the car with the same amount of fuel which was provided with the car.






a) In the event of accident, damage or loss of the vehicle the client is obliged to immediately inform the next police station and FairCar. Any failure to do so could attract loss of insurance coverage.


b) In the event of FairCar having to do a rescue and upon confirmation of the breakdown having occurred, all towing charges over and above the insurance cover of K600.00 within Lusaka and K3,500.00 outside Lusaka and the associated costs of the rescue e.g. fuel costs will be borne by the client.



c) In the event of an accident FairCar reserves the right to charge loss of business use to the client for the period when the car will not be in use by FairCarl as a revenue generating asset.







a) FairCar vehicles are fully insured (Collision and loss damage waiver), however the client is liable to cover an excess of 10% on damages  write-offs and a minimum of  150$/1,500K. Any damages or loss of vehicle property whilst the car is in the client`s custody and the associated cost of repair will be borne by the client over and above the insurance cover. This means the client will cover 10% of the damage costs with a minimum of 1,500K.  This 10% excess on damages and on write-offs is payable immediately the accident happens


b) Therefore, the client has to pay a security deposit of 150$/1,500K upon pick-up of the car. The deposit is refundable upon return of vehicle if there is no damage/theft and provided there is no costs due (e.g. damages, speed tickets etc.)


c) The excess will not apply if the loss or damage is attributable to a deliberate or fraudulent act, omission or gross negligence by the client. In such an event the client will have to bear all damages and write-offs.






a) All vehicles are expected to be returned on time. Any late returns will attract a penalty equal to a full day`s charge. An allowance of 1 hour from the time of return is given.


b) Amount of fuel to be returned on the same level given.